In the master data section we need to create the mapping for the users. This is the way that the interface will understand which user in Jira represents each user in SAP Solution Manager.

Different Connection Profile templates may have different requirements.

https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6574179193

For Focused Build Requirements, it is needed to inform the SAP User ID to each relevant user.

Inform all required fields according to the interface requirement.

Depending on the template that you have selected for your integration it will be necessary to map users differently.

https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6574179218

For mass load of master data, there is the possibility of importing a CSV file with the relevant mapping between Jira Users and SAP Users.