Please note that there may be dependencies between updating the SAP version and the Jira app version. We always recommend that you combine the matching version on SAP and Jira side for one CC4 version.

You can update the Jira app via Atlassian marketplace. For new transport request on SAP side please reach out to our https://crossalm2.atlassian.net/servicedesk/customer/portal/6 and mention the version you need.

CC4 Cloud Version	SAP (ABAP) Version	Jira App Version	Date	Release Summary	Release Notes

CC4 Cloud Version	SAP (ABAP) Version	Jira App Version	Date	Release Summary	Release Notes
Release 2 — 2025	2.7.1	8.13.0	Mar 17, 2026	Maintenance	Use together with SAP add-on 2.7.1. This drop aligns the app with the latest SAP delivery line;
	2.7.1	8.12.0	Mar 13, 2026	Improvements	More reliable HTML handling when issue descriptions and long texts are synchronized between Jira and SAP Solution Manager.
	2.7.0	8.11.0	Feb 23, 2026	Improvements	Improvements to the translation / text pipeline for content coming from Jira (including structured Atlassian Document Format). Pair with SAP 2.7.0 when possible.
	2.7.0	8.7.0 – 8.10.0	Feb 4 – Feb 5, 2026	Improvements	HTML translation can be enabled and configured in the admin UI. Workflow validators are documented more clearly, and outbound HTML support is extended. Several Marketplace versions were published in the same week as fixes were finalized.
	2.7.0	8.0.0 – 8.6.0	Jan 15 – Jan 30, 2026	Improvements & reliability	Asynchronous processing for create/update events reduces pressure on Jira and improves stability. Automatic retries for failed synchronizations (configurable). Multiple Jira projects in connection settings, with clearer validation. Workflow validators and conditions based on sync status. Timeouts and queue behaviour toward SAP Solution Manager are tunable; processing is more stable under high load. Security-related hardening for SAP session handling.
	2.6.4	7.5.0	Dec 9, 2025	Improvements	Automatic retry when a synchronization fails due to timeout (configurable in the app). Recommended with SAP add-on 2.6.4 and the October–November 2.6.x delivery line.
	2.6.1 – 2.6.4	7.1.0 – 7.4.0	Nov 6 – Nov 21, 2025	Improvements & bug fixes	Quieter, more relevant logging. Better attachment and comment sync behaviour. Improved issue panel visibility and handling of multi-value / array fields. Clearer behaviour when timeouts occur.
	2.6.1	7.0.0	Oct 1, 2025	Permission update (required)	The app requests an additional Jira permission so it can read issue data in line with Atlassian’s requirements. Administrators must approve the Marketplace update. After upgrading, check Apps → Manage apps for pending approvals. Install together with SAP 2.6.1 when rolling out the autumn SAP delivery.
	2.5.1 – 2.6.0	6.3.0	Jun – Jul 2025	SAP-focused deliveries	Several SAP add-on releases (up to 2.6.0) delivered queuing, scope handling, issue links, and related integration improvements.
Release 1 — 2025	2.5.0	6.3.0	Mar 27, 2025	Bug fixing	The CC4 configuration screen could show a blank page if no Solution Manager user was stored in the app settings. This is resolved.
		6.2.0	Mar 11, 2025	Improvements	OAuth 2.0 can be selected as the authentication method for the SAP Solution Manager connection. Configuration help: CC4 - Set Up - Jira Side - Cloud - Connection Profile
		6.1.0	Mar 10, 2025	Experimental	Early OAuth 2.0 support for testing; use 6.2.0 or newer for standard rollouts.
		5.0.0	Feb 11, 2025	Improvements & bug fixes	Important — hosting / network: The app runs on an updated Atlassian Forge runtime (Node.js 20). Outbound connections use HTTPS on restricted ports, and Atlassian’s outgoing IP ranges may differ from earlier releases. Review Forge Node.js runtime (HTTPS) and Atlassian Cloud outgoing IP addresses. The app is not auto-updated — install the new version from the Marketplace. Features: Attachments can be synchronized from Jira to SAP Solution Manager (Synchronization of attachments). Bug fixes: Cancel on the configuration form now discards edits; field mapping only prepares data for the relevant sync object; mapping the Parent field no longer causes errors in Jira. For SAP-side changes with 2.5.0, see CC4 DC release notes.

Legacy Release Notes

CC4 Cloud Version	SAP (ABAP) Version	Jira App Version	Date	Release Summary	Release Notes

CC4 Cloud Version	SAP (ABAP) Version	Jira App Version	Date	Release Summary	Release Notes
Release 1 2025	2.5.0	6.3.0	Mar 27, 2025	Bug fixing	CC4 configuration shows white page if no Solution Manager User is maintained in CC4 app configuration.
	2.5.0	6.2.0	Mar 11, 2025	Improvements	OAuth 2.0 authentication can now be selected as authentication method within the Jira configuration profile. CC4 - Set Up - Jira Side - Cloud - Connection Profile
	2.5.0	5.0.0	Feb 11, 2025	Improvements & bug fixes	!! Important Technical Update – Node.js Runtime Changes: !! Please note that this release includes an enforced update to our Node.js runtime environment. As a result, there are now limitations on the use of ports, and the outgoing IP addresses have changed. For more detailed information on these changes, please refer to the following resources: For info regarding the usable ports, look here: Node.js Runtime Documentation For info regarding new outgoing IPs, look here: Atlassian Cloud Outgoing Connections The new version is not installed automatically in the Jira system. It must be manually updated: Improvements: Attachments can now be synchronized from Jira to Solution Manager. Synchronization of Attachments CC4 app was upgraded from the sandbox runtime: https://developer.atlassian.com/platform/forge/runtime-reference/legacy-runtime-migrating/ Bug fixes: When editing an entry in the CC4 configuration and pressing "Cancel" instead of submit, the form data was not cleared. All entries of all synchronization objects in the field mapping were read and prepared for the call and not just the ones for the relevant synchronization object. When the field “Parent” was maintained in the field mapping, an error message was displayed in Jira since reading the field required special logic. For details regarding improvements and bug fixes on SAP side, please have a look at the release notes page of CC4 DC. CC4 DC Versions Release Notes
Release 2 2024	2.4.0	4.23	Aug 19, 2024	Improvements & bug fixes	For details regarding improvements and bug fixes on SAP side, please have a look at the release notes page of CC4 DC. CC4 DC Versions Release Notes
We changed our Release Notes Design.
3.4	2.3.0	4.23	Jul 22, 2024	Small improvement	Cross Connector UI block and CC4 log are automatically reloaded every 5 seconds if a change happened Size of ‘Connection Setting’ dropdown list in CC4 app configuration got adjusted
3.3	2.3.0	4.19-4.22	Jun 6, 2024 - Jun 26, 2024	Bug fixing & Small improvements	Added features: Changed update behaviour: all Jira ticket information is sent to SolMan when the Jira ticket is changed Further middleware support “Resync” button in CC4 UI block also supports status change Minor bug fixes on Jira side
3.2	2.3.0	4.11-4.18	Jun 4, 2024 - Jun 5, 2024	Minor version update	Added features: Middleware support “Resync” button in CC4 UI block Support of subattributes of custom fields to support different custom field types Minor bug fixes on Jira side
3.1	2.3.0	4.1-4.10	Oct 18, 2023 - Nov 7, 2023	Minor bug fixes	Minor bug fixes on Jira side
3.0	2.3.0	4.0	Mar 7, 2024	Source code stabilization, improvements and fixes.	General availability of CC4 Cloud. Please have a look at the corresponding CC4 DC version for fixes and improvements on ABAP side.
2.0	2.2.0	1.0	Aug 2, 2023	Beta Version	Realization via official forge app published on Jira market place
1.0				Automation	Realization via Jira automations

CC4 Cloud Versions Release Notes

Legacy Release Notes