Initial configuration to set up connectivity between Jira and SAP Solution Manager. Additional Global Configurations will also be done in this section.

CC4 - 1.1 Connection Profile

This configuration page describes how the connection to Solution Manager will be established.

CC4 - 1.2 Synchronization Objects

In the Synchronization Objects configuration, you will define which Issue Type will be connected to which Transaction Type in SAP Solution Manager.

CC4 - 1.3 Priority Mapping

In this configuration we will map the priority that exists in Jira with the possible priorities that exists in SAP.