Focused Build ITPPM Fields
This article shows how to configure the synchronization of the Focused Build ITPPM fields. In detail, the fields “Project” and “Wave” are configured in this example. The configuration shows both directions, Jira → SolMan and SolMan → Jira.
IMPORTANT: The field “Project” is only used to display the assigned Focused Build project in Jira. It does not have any impact on the Jira project the ticket is assigned to.
This use case was configured for CC4 with the following versions:
Jira app: 1.4.11
SAP: 2.3.0
SAP version 2.3.0 is at least required to synchronize ITPPM fields.
https://crossalm2.atlassian.net/servicedesk/customer/portal/6
Synchronization of Focused Build ITPPM Fields
Set Up on Jira side
Prerequisites
(Custom) fields of type Select List (single choice).
Inbound Configuration
JSON Key | Function | Field | Custom Field ID |
|---|---|---|---|
IVCUSTOM01-10 | Import | Custom Field | customfield_<ID of custom field for Project> (e.g. customfield_10700) |
IVCUSTOM01-10 | Import | Custom Field | customfield_<ID of custom field for Wave> (e.g. customfield_10701) |
Outbound Configuration
JSON Key | Function | Field | Custom Field ID |
|---|---|---|---|
IVCUSTOM01-10 | Export | Custom Field | customfield_<ID of custom field for Project> (e.g. customfield_10700) |
IVCUSTOM01-10 | Export | Custom Field | customfield_<ID of custom field for Wave> (e.g. customfield_10701) |
Set Up on SAP side
Prerequisites
Correct setup of Focused Build with Projects and Waves.
Please make sure that every project has a unique name. Otherwise there might be issue with the synchronization.
Viewcluster Customizing
Transaction Field Mapping & Conversion
Attribute | Object Name | Field Name | Logical Key | Conversion |
|---|---|---|---|---|
IVCUSTOM01-10 | ITPPM | PROJECT_NAME_PM | / | / |
IVCUSTOM01-10 | ITPPM | PPM_WAVE_TXT | / | / |
Transaction Value Mapping
Project:
Attribute | Internal Value | External Value |
|---|---|---|
IVCUSTOM01-10 | <Name of the Focused Build Project> | <ID of the project entry in the Jira select list> |
Wave:
Attribute | Internal Value | External Value |
|---|---|---|
IVCUSTOM01-10 | <Name of the Focused Build Wave> | <ID of the wave entry in the Jira select list> |