Multi-Level Categorization

This article shows how to configure the synchronization of the Multi-Level Categorization (MLC) entries. The configuration shows both directions, Jira → SolMan and SolMan → Jira.

For the setup of the synchronization of the MLC entries, a field on Jira side of type Select List (cascading) is needed. Please be aware that this field type only supports two hierarchy levels even though more than two hierarchy levels are used on SolMan side. That means, only the first two hierarchy levels can be synchronized between SolMan and Jira.

Set Up on Jira side

Prerequisites

(Custom) field of type Select List (cascading).

Inbound Configuration:

JSON Key

Function

Field

Custom Field ID

JSON Key

Function

Field

Custom Field ID

IVCATEGORY

Import

Custom Field

customfield_<ID of custom cascading field>

(e.g. customfield_10702)

image-20240117-085733.png

Outbound Configuration:

JSON Key

Function

Field

Custom Field ID

JSON Key

Function

Field

Custom Field ID

IVCATEGORY

Export

Custom Field

customfield_<ID of custom cascading field>

(e.g. customfield_10702)

image-20240117-085413.png

Set Up on SAP side

Prerequisites

Active MLC schema that is assigned to the transaction type that is to be synchronized.

Viewcluster Customizing

Transaction Field Mapping & Conversion

Attribute

Object Name

Field Name

Logical Key

Attribute

Object Name

Field Name

Logical Key

IVCATEGORY

SUBJECT

CAT_ID

C/D (Catalog Category that is assigned to the transaction type)

To find out which value has to be entered in the field Custom Field ID, please take a look at the MLC schema.

image-20240117-092626.png
image-20240117-092753.png

Transaction Value Mapping

image-20240117-091737.png

Attribute

Internal Value

External Value

Attribute

Internal Value

External Value

IVCATEGORY

Category ID of SolMan category

Text of the first two category levels separated by “/”

It is important that in the column External Value the names of the categories are entered the same as they are defined in the Jira cascading field.

image-20240117-093502.png
image-20240117-091801.png

 

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