Configuration in Jira
This page deals with the configuration on SAP side, for Jira side please refer to the following page: https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6234145823
Configuration in SAP
RFC Creation
Create the necessary RFC connection as describe here https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6234145802
Synchronization User
Create a user in Solution Manager that will be used for executing incoming synchronization calls.
Authorization data of this user needs to be maintained on Jira side, please refer to https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6234145679
Activation of oData-Service
Open transaction /n/IWFND/MAINT_SERVICE and search for the oData-Service /SALM/EXT_R2D_INTEG_SRV
Activate the Standard ICF Node
Maintain LOCAL_SM as System Alias
Configuration Profile
Call t-code SPRO and navigate to the integration of external requirements:
Double click on “Customizing for Outbound Update”
Create a new entry:
Ext. Sys. GUID: the information from this field must be used in Jira when the connectivity is configured.
Ext. Tool Integration: this fields will configure all the needed steps to trigger the interface in Jira.
Destination: The RFC you have created on the Connectivity steps
URI for update: /plugins/servlet/crossalm/cc4/updatestatuswebservice
Update Req. Method: POST
Jump in URL: /browse/#EXTERNAL_ID#