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  1. this middleware endpoint should redirect forward to the OData-GET endpoint of SAP side; this will be used for all kind of synchronization actions

  2. this middleware endpoint should redirect forward to OData Statusupdate status-update endpoint (PUT ISUPDATESTATUSSET); it will only be only used to trigger a status change on SAP side

  3. this middleware endpoint should forward to OData field-update endpoint (POST ISCREATESET); it will be used to trigger creation of a ticket or update common field values

Connection Check

To ensure a connection to the SAP Solution Manager there are some components and an additional configuration on SAP side required before a connection can be established between ServiceNow and SolMan:

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