CC4 / ServiceNow - Set up - ServiceNow Side

The following pages will guide you through the configuration process on ServiceNow side:

• CC4 / ServiceNow - ServiceNow Side - Set Up Prerequisites in ServiceNow

• CC4 / ServiceNow- ServiceNow Side - Payload configuration

Please make sure the following points are already set up on SAP Side before starting the ServiceNow configuration to assure an active connection:

• CC4 / ServiceNow - Set Up - SAP | Create a technical service user or choose an existing user

• CC4 / ServiceNow - Set Up - SAP | Activation of oData Service