CC4 / ServiceNow - Set up - ServiceNow Side

The following pages will guide you through the configuration process on ServiceNow side:

• https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6894452756

• https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6877052933

Please make sure the following points are already set up on SAP Side before starting the ServiceNow configuration to assure an active connection:

• https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6870663169/CC4+ServiceNow+-+Set+Up+-+SAP#Create-a-technical-service-user-or-choose-an-existing-user

• https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/6870663169/CC4+ServiceNow+-+Set+Up+-+SAP#Activation-of-oData-Service