...
Your url may look something like https:// <instance name>.sap.<firm name>.com:<port> (most likely will the port differ from the url in “host endpoint”).
5.3 integration user
To trace (successful) inbound calls from SolMan in ServiceNow the definition of the integration user is required:
...
Enter the user_id of the technical user previously created (see https://crossalm2.atlassian.net/wiki/spaces/JXFB/pages/edit-v2/6894452756#1.-Create-a-technical-user-or-choose-an-existing-user).
Configuration Payloads
For a detailed description see next page CC4 / ServiceNow- ServiceNow Side - Payload configuration