| Table of Contents |
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| Note |
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UNDER CONSTRUCTION |
Register/Refresh HTTPS certificate - Download in ServiceNow
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Please access your ServiceNow Instance e.g. by using the URL https://<host>:port/.
Open certificate e.g. in Chrome by clicking the lock next to the URL and select “Connection is secure“ and “Certificate is valid”.
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In the “Details”-tab of the certificate-viewer you can export the certificate.
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now that you’ve downloaded the certificate, you need to import it into your SAP system.
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Goto your SAP system and perform logon.
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Call transaction STRUST.
Select node “SSL Client DEFAULT”.
Execute menu action Certificate → Import.
Select certificate file previously saved.
Add imported certificate to certificate list by pressing the related button.
Perform save.
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In the “Details”-tab of the certificate-viewer you can export the certificate.
Create RFC Destination to ServiceNow
Open transaction
SM59and Edit → Create.
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Name: <Whatever you want> (Proposal: ServiceNow)
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Type: G HTTP Connection to external server
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Technical Settings
Host: <Host of ServiceNow Instance>
(You can find host and port of your ServiceNow instance in your URL address bar of your internet browser when logging into or working with ServiceNow)Port: 443
(For HTTPS or 80 for HTTP or whatever is used in your landscape.)Path: Empty
Logon & Security
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Authentication: Basic
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Username: ServiceNow-technical user with admin roles (or technical user with similiar authorizations)
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Security: SSL with Certificate stored in DEFAULT SSL Client secure store
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Please test your connection:
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If you receive an HTTP status code 200 the connection is working. If you receive an error message, please verify host, port, username and password. Please ensure that a valid certificate is uploaded to STRUST.
Create and maintain a configuration profile
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Please set up the following points on SAP Side before starting the ServiceNow Configuration to assure an active connection: