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You need a technical user on SNOW side for communication from SAP Solution Manager to SNOW.
Logon to your SNOW Instance with the technical user
Please check the logon to your SNOW Instance with the technical user created in the step before.
Verify authorizations
Required role: Admin
Go to All → System Security → Users and Groups → Users
Click “New” to create a new user.
Make sure “Internal Integration User” is selected and a password is set.
This users logon will be needed for the definition of the RFC destination on SAP side.
Create API token
Go to your Jira Account Settings with the technical user→ Security → API Token
or use the link https://id.atlassian.com/manage-profile/security/api-tokens
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RFC destination
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on SAP side.
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Configuration REST Message
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Please refer to page /wiki/spaces/CC4C/pages/6459261061 for details.
Configuration REST Message
Required Roles: admin or web_service_admin.
Go to All → System Web Services → Outbound → REST Message
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Look for CC4_rest and open the record.
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Choose under tab Authetification
Authentification type - Basic
Basic auth profile - create a authentification profile with SAP logon user and password
Create Basic authentification profile
For creating a new authentification profile, select the Magnifier Icon and click button “new” in pop-up.
Enter profil name, user and password and press submit.
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