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Many clients have the need of using Cross Connector in languages different from English.

CC5 translation package are offered during the installation of the plugin, however, and a additional module for translating Customer Created texts is needed.

The following text fields can be translated:

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  1. All Customer Actions

  2. Email Subject

  3. Email Body (HTML)

To Translate any text fields, you will need to create a Translation Tokens and enter their translation value. Please, translate the fields for all supported languages!

To create a new token, click on “Add Translation”:

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