Jira Configuration

For Jira sided configuration:

If you are setting up a Jira Server or DC system please refer to CC4 - JIRA - Solution Manager V1

If you are setting up a Jira Cloud system please refer to CC4 - Jira Side - Cloud

Create and maintain a configuration profile

Please refer to page CC4 Create and maintain configuration profile for details.

Triggering the synchronization

In order to specify when information should be sent from Solution Manager to Jira we need to specify and maintain the triggers to send out information. Please refer to page CC4 Triggering the synchronization for details.

Web UI Configuration

Please refer to page CC4 Integration Records Assignment Block.