UNDER CONSTRUCTION

Register/Refresh HTTPS certificate - Download in ServiceNow

Please access your ServiceNow Instance e.g. by using the URL https://<host>:port/.
Open certificate e.g. in Chrome by clicking the lock next to the URL and select “Connection is secure“ and “Certificate is valid”.
In the “Details”-tab of the certificate-viewer you can export the certificate.
now that you’ve downloaded the certificate, you need to import it into your SAP system.
Goto your SAP system and perform logon.
Call transaction STRUST.
- Select node “SSL Client DEFAULT”.
- Execute menu action Certificate → Import.
- Select certificate file previously saved.
- Add imported certificate to certificate list by pressing the related button.
- Perform save.
In the “Details”-tab of the certificate-viewer you can export the certificate.

Create RFC Destination to ServiceNow

Open transaction SM59 and Edit → Create.

Cross Connector > CC4 / ServiceNow - Set up - ServiceNow Side > image-20230209-153312.png

Name: <Whatever you want> (Proposal: ServiceNow)
Type: G HTTP Connection to external server
Technical Settings
- Host: <Host of ServiceNow Instance>
  (You can find host and port of your ServiceNow instance in your URL address bar of your internet browser when logging into or working with ServiceNow)
- Port: 443
  (For HTTPS or 80 for HTTP or whatever is used in your landscape.)
- Path: Empty
Logon & Security
- Authentication: Basic
- Username: ServiceNow-technical user with admin roles (or technical user with similiar authorizations)
  - (see also https://crossalm2.atlassian.net/wiki/spaces/JSMI/pages/6493995014/CC4+-+ServiceNow+Draft#Create-technical-User)
- Password: <the user's password>
- Security: SSL with Certificate stored in DEFAULT SSL Client secure store

Cross Connector > CC4 / ServiceNow - Set up - ServiceNow Side > image-20230217-074052.png

Cross Connector > CC4 / ServiceNow - Set up - ServiceNow Side > image-20230217-074057.png

Cross Connector > CC4 / ServiceNow - Set up - ServiceNow Side > image-20230217-094518.png

Please test your connection:

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If you receive an HTTP status code 200 the connection is working. If you receive an error message, please verify host, port, username and password. Please ensure that a valid certificate is uploaded to STRUST.

Create and maintain a configuration profile

Please refer to page /wiki/spaces/CC4C/pages/6459261061 for details.