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Goto SPRO → SAP Solution Manager Implementation Guide → SAP Solution Manager → Cross Connector → Configuration / Mapping → Create new customizing profile.
Run this report (/XALM/CC4_CUST_CREATE).
It will create a new configuration profile based on one of our templates.
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After updating to a new version of our Cross Connector, some new features might be available. Since you already created your own configuration profile these new features might not be available to you out of the box. In order to activate these new features (for instances attachment support), please run the report (/XALM/CC4_CUST_UPDATE)
SPRO → SAP Solution Manager Implementation Guide → SAP Solution Manager → Cross Connector → Configuration / Mapping → Update existing customizing profile.
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In section Field Definition you find a collection of all JSON keys that are used by the interface. As specified in the Jira configuration section for this template some of these are purpose bound and can therefore not be mapped freely.
Currently it is not possible to send data with JSON keys deviating from this list:
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