If you make use of Custom Fields in your Jira Solution, you can use them for the synchronization process.
Getting ID of the Custom Field
To identify the correct id of your custom field, please them on your configuration as shown in the following image:
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Field Configuration
On the field configuration, chose the relevant configuration for your field:
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The function that will be used to convert the field
The id of the custom field that the information will be extracted from.
Attention: This field must be available in the mapped Issue Type.
Field Conversion
Sometimes, the information from the Custom Field should be converted to allow us to synchronize correctly all the information from the tickets. Therefore, a field called function should be informed during the creation of the field. The following conversion functions are available:
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