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This section will cover the functionalities and the use of Cross Connector.

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In Cross Connector configuration, the status Draft (Initial status on the Jira Workflow) is not mapped. Therefore, considering our Cross Connector configuration, To be Approved is the initial Status: for the synchronization process:

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The status that triggers the interface to communicate with Jira must be mapped in SAP Solution Manager. This synchronization is executed via SOCM actions as informed on the page SAP - Focused Build Requirements (Standard & PLUS) - Status Synchronization from SAP Solution Manager to Jira.

In SAP Solution Manager, there should be no problem when we change the status of the document:

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